Strategic Management and Total Quality Management

The capstone presentation serves as a culmination of students’ learning in strategic management and quality assurance. This project challenges students […]

Ethical leadership and a strong organizational culture are foundational elements of success in the tourism and hospitality industry. Leadership that

Quality assurance programs play a pivotal role in maintaining excellence and consistency in the tourism and hospitality industry. With customer

Sustainability and Corporate Social Responsibility (CSR) have become central to the tourism and hospitality industry, as businesses and consumers alike

The tourism and hospitality industry is inherently vulnerable to various risks due to its dependence on external factors such as

Technology has transformed the tourism industry, creating new opportunities to enhance guest experiences, optimize operations, and engage with customers more

Operational excellence and quality standards are essential pillars of success in the hospitality industry. These factors ensure that businesses deliver

The tourism and hospitality industry thrives on delivering exceptional customer experiences, making customer-centric approaches essential for achieving success. By understanding

The hospitality and tourism industry has undergone significant transformation in recent years, driven by shifts in customer preferences, technological advancements,